Patient Services Representative Part-Time

Wee Care PediatricsLayton, UT
Onsite

About The Position

Families First & Wee Care is looking for motivated individuals in their Reception Department, who are dedicated to delivering excellence in customer service. This position is a part-time role, specifically for Saturdays and Sundays from 3pm to 9pm.

Requirements

  • Ability to communicate effectively with providers, staff, and patients/parents
  • Capable of prioritizing multiple job demands and work in a fast-paced health care environment
  • Demonstrate compassion and understanding for the patient and families
  • Basic computer knowledge and phone etiquette required
  • Must possess a GED/High School diploma

Nice To Haves

  • Previous customer service experience highly recommended
  • Experience working in a medical office setting desired

Responsibilities

  • Accurate scheduling of appointments
  • Routing messages to appropriate departments
  • Greeting and checking-in patients
  • Updating personal and insurance information
  • Collecting co-pays and payments on accounts
  • Monitoring the waiting area to ensure appropriate flow of patients
  • Other duties as assigned
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