Patient Services Representative - Part-Time

Mesa View Regional HospitalMesquite, NV
Onsite

About The Position

Greets, instructs, directs, schedules and gathers insurance information for patients and visitors in a prompt, courteous and helpful manner. Checks in patients, verifies and updates necessary information in the medical record. Maintains appointment schedules and follows office scheduling policies. Answers telephones and directs calls to appropriate department/person. Transmits patient information and records as necessary for patient care and according to HIPAA policies. Other duties as assigned.

Requirements

  • High school diploma or GED
  • At least six months of previous customer service experience

Responsibilities

  • Greet, instruct, direct, schedule, and gather insurance information for patients and visitors.
  • Check in patients, verify and update necessary information in the medical record.
  • Maintain appointment schedules and follow office scheduling policies.
  • Answer telephones and direct calls to the appropriate department/person.
  • Transmit patient information and records as necessary for patient care and according to HIPAA policies.
  • Perform other duties as assigned.
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