Patient Services Representative - Front Desk Receptionist

Lumexa Imaging • Williamsville, NY

1d • $18 - $19 • Onsite

About The Position

Discover Windsong is a diagnostic radiology center of excellence where personalized service, world-class imaging and compassion meet. Kickstart Your Healthcare Career! Join our Windsong team as a Patient Service Representative. Be the welcoming face of our center while building a great foundation for your future career.

Requirements

• High school diploma or equivalent.
• Strong people skills! Retail, foodservice or office experience helpful (healthcare is a plus).
• Strong communication, basic computer skills, and detail-oriented.
• Mindset: Flexible, calm under pressure, and passionate about helping people.

Responsibilities

• Greet Patients: Welcome visitors with a warm, helpful attitude when they enter the suite for their imaging appointment.
• Manage Schedules: Check in walk-ins, schedule appointments, and answer calls.
• Handle Patient Info: Update the system with patient demographics, verify insurance and collect same-day payments.
• Keep Data Accurate: Update medical records and fix order errors.

Benefits

• Competitive hourly rate
• Medical/Dental/Vision benefits the 1st of the month following your start date
• 401K with Profit Sharing beginning day 1 of employment
• Vacation and PTO days on an accrual basis beginning on your start date
• 6 paid holidays
• 4 hours of paid community service or volunteer hours a year
• Annual bonus opportunity for all
• Annual reviews for merit increases
• Work Life Balance-NO On-call or Over Nights
• Beautiful spa-like work environment
• Opportunity to learn and grow your career within Windsong
• Stable organization with a great reputation in WNY

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED