Patient Services Representative (PSR) – Northwest Clinic Multi Specialty
Olmsted Medical Center•Rochester, MN
•$20 - $30•Onsite
About The Position
The Patient Services Representative (PSR) at Olmsted Medical Center's Northwest Clinic Multi Specialty is a full-time, day shift position. This role is crucial for providing a welcoming and efficient experience for patients within a multi-specialty clinic setting. The PSR is responsible for a variety of administrative and patient-facing tasks, ensuring smooth operations and excellent patient care.
Requirements
- Prior computer experience required
- BLS certification
Nice To Haves
- Knowledge of medical terminology preferred
- General knowledge of Accounts Receivable preferred
Responsibilities
- Greets visitors to the department in a professional and friendly manner.
- Patient registration, insurance set up and verifies demographics each time patient arrives at the clinic.
- Monitors monthly update of MN Healthcare Programs.
- Identifies primary care providers.
- Answers patient questions, including billing, and provides directional needs.
- Schedules and verifies patient appointments.
- Collects patient payments and co-pays at each visit.
- Works closely with clinicians and nursing staff.
- Attends education and training seminars.
- Orders and stocks department supplies.
- Performs internal and external patient referrals.
- Other duties as assigned.
Benefits
- Medical Insurance
- Paid Time Off
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Tuition Reimbursement
- Employer Paid Short-Term Disability and Long-Term Disability
- Adoption Assistance Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
