Patient Services Representative
York County Community Action Corp•Sanford, ME
•Onsite
About The Position
The Patient Services Representative works collaboratively with a team of health professionals to support provision of comprehensive primary care, utilizing the Patient-Centered Medical Home framework of care delivery. Performs a variety of administrative support duties related to patient registration, appointment scheduling, appointment check-in and check-out, insurance verification, answering phones, scanning documents and managing communications with patients. Provides patients with clear explanations of health center services offered and eligibility.
Requirements
- Oral and written communication skills at a level typically acquired through at least a high school education.
- Strong computer skills with proficiency in Microsoft Word, Excel, Outlook and an Electronic medical record system preferred.
- Capability to perform effectively under pressure, practice strong organizational skills and prioritize multiple time-sensitive tasks.
- Ability to be task oriented and patient focused; in possession of excellent phone and customer service skills.
Nice To Haves
- One year of experience in a medical or dental practice
- NextGen experience
Responsibilities
- Patient registration
- Appointment scheduling
- Appointment check-in and check-out
- Insurance verification
- Answering phones
- Scanning documents
- Managing communications with patients
- Providing patients with clear explanations of health center services offered and eligibility
Benefits
- Health, dental, vision and basic life insurance
- HRA
- Income protection
- FSA
- 403(b)
- PTO
- Paid holidays
- Personal Day
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
