Patient Services Representative - Cancer Services Clinic (Full Time/Days)

Overlake Medical Center & Clinics • Bellevue, WA

1d • $24 - $37 • Onsite

About The Position

Overlake Medical Center and Clinics is hiring a full-time Patient Services Representative for its Cancer Services Clinic at the main Bellevue campus. The role provides customer and front office services to patients, coordinates communications among staff, patients, and providers about the patient check-in process, and collects and distributes records to appropriate staff through the Epic electronic medical record system. The position also performs clerical, scheduling, and records activities in support of patients and staff.

Requirements

• High school diploma or GED required.
• Demonstrated ability to provide exceptional customer service.
• Excellent telephone etiquette.
• Strong communication skills and ability to work effectively with people in stressful situations.
• Ability to multitask and be organized and detail oriented.
• Proficient computer keyboard skills.

Nice To Haves

• At least 1 year of administrative experience in a medical facility.
• Previous physician office, hospital, or other frontline customer contact experience in a business setting.

Responsibilities

• Provide customer and front office services to patients.
• Coordinate communications among staff, patients, and providers about the patient check-in process.
• Collect records and distribute them to appropriate staff through the Epic electronic medical record system.
• Perform clerical, scheduling, and records activities in support of patients and staff.

Benefits

• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Retirement plan matching starting at 5% and increasing to 7% after five years, with immediate vesting.
• Pre-tax and Roth after-tax retirement savings plans.
• Expanded Employee Assistance Program.
• Caregiver support program, including childcare and eldercare support.
• Free parking and Orca transit passes.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED