Patient Services Representative
Evergreen Health•Buffalo, NY
•$0 - $42,640•Onsite
About The Position
The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen Health’s primary and specialty care facilities. They will collaborate with and support team members to ensure a patient-focused approach to care.
Requirements
- High school diploma or GED
- Able to communicate clearly and professionally in writing and verbally
- Organized, multi-tasking, team player
- Attention to detail
- Computer efficiency required
Nice To Haves
- Strong knowledge of medical terminology
- Experience with EMR (Electronic Medical Records) systems strongly preferred
- Excellent typing and editing/proofreading skills highly desired
- Awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential
- Bilingual (English/Spanish) candidates strongly encouraged to apply
Responsibilities
- Serves as receptionist for the medical practice area, directing clients/patients and screening visitors in the office while handling incoming calls; provides a positive, welcoming, customer service-oriented experience for the patient
- Schedules new and existing patient appointments while adhering to proper scheduling procedures and protocols
- Manages the scheduling of interpretation services for non-English speaking patients for Evergreen’s primary care facility
- Checks in/out patients in the EMR system; verifies all patient demographics and healthcare personal information
- Captures all necessary referral information when receiving new patient referrals from healthcare providers in the community
- Manages reception area administrative tasks
Benefits
- Multiple comprehensive medical health insurance plans
- Dental and Vision coverage at no cost
- Paid Time Off package that equals 4 weeks of time in your first year
- 403b retirement plan with a generous company match
- Paid parking or monthly metro pass
- Professional development opportunities
- Paid lunch breaks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
