Patient Services Representative
Motion Physical Therapy Group•Bethpage, NY
•Onsite
About The Position
MOTION PT Group, a member of the Confluent Health Family, is seeking a Patient Services Representative to manage front desk operations. This role involves patient check-in/out, appointment scheduling, referral coordination, insurance verification, authorization processing, and payment collection. The representative will also maintain accurate patient records in the EMR system, answer phone calls, assist patients, and ensure HIPAA compliance, all while delivering exceptional customer service and a welcoming, professional healthcare experience.
Requirements
- High School Diploma/GED required
- Basic office and customer service skills
Nice To Haves
- Previous experience in a similar role desired but not required
Responsibilities
- Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
- Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Benefits
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
