Patient Services Representative (PSR)
North Country Family Health Center Inc•City of Watertown, NY
About The Position
The Patient Service Representative (PSR) works as part of a team with other PSRs and Clinic Supervisors to ensure smooth patient flow within the practice on a day-to-day basis. This includes customer service, making appointments, checking patients in and out, answering phones and directing inquiries, and assisting the clinical team with charting tasks.
Requirements
- Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement at the discretion of supervisor.
- Has excellent interpersonal and verbal communication skills.
- Is skilled with computers and computer applications.
- Gives attention to detail and possesses problem resolution skills.
- Has a positive attitude and high energy, is a quick learner, is adaptable to change, and is resourceful and proactive when identifying and resolving problems.
Responsibilities
- customer service
- making appointments
- checking patients in and out
- answering phones and directing inquiries
- assisting the clinical team with charting tasks
Benefits
- Group health/dental/vision
- agency funded voluntary life insurance
- 403b Retirement Plan available upon hire
- generous vacation and sick time (start accrual immediately upon hire!)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
Associate degree
Number of Employees
11-50 employees
