Patient Services Representative WellMed Windcrest

UnitedHealth Group•San Antonio, TX

2d•$16 - $29•Onsite

About The Position

Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together. The Patient Services Representatives is responsible for greeting patients and collecting, recording and balancing payments.

Requirements

High school graduate or GED
1+ years of related work experience including data entry
Working knowledge of medical office procedures and medical terminology
Proven ability to accurately sort and file materials by alphabetic or numeric systems
Proven effective communication and customer service skills
This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

Nice To Haves

ICD 9 and CPT coding experience

Responsibilities

Greets patients as they arrive and manages 20 minute wait time
Assists patient with intake processes including copying required documents
Collects co-payments, co-insurance and deductibles and issues receipts
Manages cashier box and daily deposits according to company policies
Processes walk-in patients and visitors
Answers phones and schedules appointments
Manages medical records (maintains, files/scans, prepares for schedule)
Ensures all correspondence is scanned and/or filed in timely manner
Processes requests for medical records release and maintains appropriate logs, etc.
Performs all other related duties as assigned