Patient Services Representative (PSR) - Southeast Clinic - Multi Specialty

Olmsted Medical Center•Rochester, MN

6d•Onsite

About The Position

The Patient Services Representative (PSR) at the Southeast Clinic - Multi Specialty is a 1.0 FTE position working a day shift, Monday through Friday from 6:30 AM to 3:30 PM. This role supports Internal Medicine, Dermatology, Rheumatology, and Active Aging Services. The starting pay ranges from $20.40 to $29.98 per hour, based on experience. Olmsted Medical Center values its employees and offers a comprehensive benefits package for those employed at 0.5 FTE or higher, including Medical Insurance, Paid Time Off, Dental Insurance, Vision Insurance, Basic Life Insurance, Tuition Reimbursement, and Employer Paid Short-Term and Long-Term Disability, as well as an Adoption Assistance Plan.

Requirements

Prior computer experience required
BLS certification

Nice To Haves

Knowledge of medical terminology preferred
General knowledge of Accounts Receivable preferred

Responsibilities

Greets visitors to the department in a professional and friendly manner.
Patient registration, insurance set up and verifies demographics each time patient arrives at the clinic.
Monitors monthly update of MN Healthcare Programs.
Identifies primary care providers.
Answers patient questions, including billing, and provides directional needs.
Schedules and verifies patient appointments.
Collects patient payments and co-pays at each visit.
Works closely with clinicians and nursing staff.
Attends education and training seminars.
Orders and stocks department supplies.
Performs internal and external patient referrals.
Other duties as assigned.