Patient Services Representative, Outpatient Cardiology (Full Time, Days)

NorthBay Health • Vacaville, CA

3d • Onsite

About The Position

The Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices. Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Requirements

• General front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions.
• Judgment within defined guidelines.
• Part of a clerical and customer service team in support of Ambulatory Division medical practices.
• Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence.

Responsibilities

• Performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions.
• Exercises judgment within defined guidelines.
• Functions as part of a clerical and customer service team in support of Ambulatory Division medical practices.
• Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence.

Benefits

• medical, dental, and vision insurance
• life, disability, and long-term care coverage
• paid time off including vacation, sick leave, holidays, and bereavement
• a 403(b) retirement plan with employer match
• education reimbursement for eligible roles
• professional development and training programs
• Employee Assistance Program
• wellness programs
• recognition programs
• shift differentials
• market-based compensation review and increases subject to approval and organizational performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed