Patient Services Representative - CCP South Fayette
UPMC•Bridgeville, PA
•Onsite
About The Position
UPMC Children's Community Pediatrics is hiring a Part-Time Patient Services Representative to support the office in South Fayette. Evening availability is required to support the hours of operation. This role involves patient interaction, scheduling, providing support, utilizing technology, financial advocacy, ensuring compliance, and performing administrative tasks.
Requirements
- Completion of high school or equivalent.
- Act 31, Act 33, Act 34, Act 73.
Nice To Haves
- Registration experience preferred.
- Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.
- Two years of experience in a medical, billing, fiscal, or customer service role preferred.
- Knowledge of medical terminology preferred.
- Prior experience with Medipac, Epic, or other health records systems preferred.
Responsibilities
- Greet patients, assist with check-in, collect copayments, and update information.
- Arrange follow-up appointments and connect patients to services.
- Help patients navigate the healthcare system and provide clear instructions.
- Register patients in Biometrics and promote MyUPMC portal.
- Educate patients on financial responsibilities and connect them to resources.
- Verify insurance, obtain consent signatures, and follow HIPAA regulations.
- Handle phone calls, scan records, and perform office duties.
Benefits
- UPMC is an Equal Opportunity Employer/Disability/Veteran
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
