Medical Front Desk - Float
About The Position
Vancouver Clinic is seeking Patient Services Representatives to join our float pool to support various locations as needed. To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, scheduling appointments. If you can multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team! Full-time (40 hours/week): Schedule: Monday–Friday, 8-hour shifts Availability: Candidates must have open availability during operating hours. Shifts are scheduled between 5:30 AM and 11:15 PM, with hours varying to meet the operational needs of both Vancouver and Oregon clinic locations. Compensation: Hiring range starts at $18.00/hour and goes up based on evaluation of experience. Float Differential: $3/hour
Requirements
- Minimum of 1 year of medical front office experience preferred.
- Minimum of 1 year of customer service experience required.
- Experience with Epic preferred.
- Excellent phone skills and customer service behaviors.
- Strong computer keyboarding skills required.
- Excellent attendance, positive attitude, and strong work ethic are required
- The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas is an essential function of all positions at the Clinic.
Nice To Haves
- Minimum of 1 year of medical front office experience
- Experience with Epic
Responsibilities
- Providing excellent customer service to our patients by welcoming and greeting patients and their families
- Collecting co-pays
- Obtaining and completing insurance information
- Answering phone calls
- Scheduling appointments
Benefits
- medical
- dental
- vision
- life insurance
- AD&D
- long term disability
- health savings account
- flexible spending account
- employee assistance program
- multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
- 401k retirement plan
- employer matching contribution up to 4%
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
