Patient Services Representative

Surgery Partners Careers • Atlanta, GA

9d • Onsite

About The Position

The Patient Services Representative performs general business office functions that may include some or all of the following: Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on insurance and payment issues prior to surgery. Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner. Registers patients in the system. Collects and revises all patient insurance information. Collects co-pays, deductibles and other out of pocket amounts at the time of service. Balances receipts, reconciles daily work batches and prepares audit trail. Other office tasks as assigned.

Requirements

• High school diploma or GED required
• Experience working face-face with patients in a medical environment/office setting
• Two years minimum office experience in a medical environment

Responsibilities

• Insurance verification and eligibility
• Insurance pre-authorization/pre-certifications
• Counseling patients and families on insurance and payment issues prior to surgery
• Ensuring all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner
• Registering patients in the system
• Collecting and revising all patient insurance information
• Collecting co-pays, deductibles and other out of pocket amounts at the time of service
• Balancing receipts, reconciling daily work batches and preparing audit trail
• Other office tasks as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED