Patient Services Representative - DDCI | Irregular Part-Time, Day Shift
About The Position
The DDCI Patient Service Representative is responsible for patient flow in a timely manner. Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family. Phelps Health serves over 200,000 residents in south-central Missouri. Phelps Health is county-owned, non-tax supported and is overseen by a five-member elected board. Phelps Health employs more than 1,900 people, including 100-plus providers. Phelps Health, which includes a hospital licensed for 240 patient beds, serves a six-county area, with its main campus and several clinics located in Rolla, Missouri. Phelps Health also has clinics in Salem, St. James, Vienna and Waynesville, Missouri.
Requirements
- High school diploma or equivalent required.
- Two years medical clerical experience in an office setting with word processing/personal computing skills preferred.
- Medical insurance experience preferred.
- Must be able to transport self throughout facility.
- Standing, walking, sitting, carrying/lifting (up to 10 lbs.), turning, carrying, pushing, pulling and stooping.
Nice To Haves
- Preference for graduate of an accredited medical receptionist or similar program, or two years in a health care setting will be considered.
Responsibilities
- Greets patients warmly and respectfully in a professional manner.
- Assisting patients with any needs.
- Registers patients by obtaining complete demographic information, insurance information.
- Enters information accurately into the system with minimal errors.
- Collecting co-pays.
- Answers telephone promptly, triages patient calls.
- Communicating patient care/needs with clinics.
- Incoming Referrals, gathering all records/films/orders needed for appoints.
- Scanning documents in patient charts.
- Organizing patient appointments.
- Tracking/Obtaining authorizations when needed.
- Work as a team in completing work queues in EPIC.
- Fixing identified errors.
- Completing all given tasks within a timely manner.
Benefits
- Opportunities for growth
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
