Patient Services Representative - Cardiology

Staff CareersGreen Bay, WI
Onsite

About The Position

BayCare Clinic Cardiology is looking for a Patient Services Representative to join their team in Green Bay, WI. This role is part-time, working 40 hours per two-week pay period, with typical office hours of Monday-Thursday from 8:00 a.m. - 4:30 p.m. and Friday from 8:00 a.m. - 3:00 p.m. The position involves greeting and checking in patients, assisting with forms, answering phones, scheduling appointments, collecting co-payments, and performing general office duties while maintaining confidentiality and working ethically.

Requirements

  • A minimum of a high school education or equivalent.
  • Must have a working knowledge of medical terms and health insurance.
  • Must possess strong desktop computer skills.

Nice To Haves

  • Post high school coursework in Medical Terminology and/or Office Assistant is appropriate.
  • Experience with EPIC is preferred.
  • Prior experience in a medical setting is preferred.

Responsibilities

  • Greets and checks in patients.
  • Assists patients in filling out patient forms.
  • Answers phones, takes messages, routes calls when necessary.
  • Develops patient charts.
  • Enters pertinent information into patient charts.
  • Schedules patient appointments.
  • Collects co-payments from patients.
  • Performs general office duties.
  • Respects and maintains confidentiality.
  • Works in a safe, compliant and ethical manner at all times.

Benefits

  • health, dental, disability and life insurance
  • flexible spending options
  • 401k retirement plan with a company match
  • generous PTO
  • paid holidays
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