Patient Services Representative

Chord Specialty Dental Partners • St. Lawrence, PA

1d • Hybrid

About The Position

Mt. Penn Orthodontics is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Requirements

• Motivated and willing to learn on the job
• Front desk experience in a fast-paced environment
• Experience working in the front desk area of a medical/dental practice preferred
• Strong customer service skills; ability to communicate well
• Demonstrated desire to work with children in a pediatric setting
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

Responsibilities

• Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
• Filing and scanning medical documents and office forms as directed
• Verifying all patient demographic, health, pharmacy, and insurance information
• Schedule and confirm patient appointments
• Cleaning the front office work area and other maintenance assignments as directed

Benefits

• Medical and Vision Insurance
• Dental Coverage
• 401(k) Plan with Company Match
• Generous Paid Time Off and Holidays
• Employee Referral Program
• Employee discount program
• Pet Insurance
• Cutting-edge Technology and Training
• Life and Disability Insurance Options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed