Patient Services Representative Senior ENT Audiology

Corewell Health • Grand Rapids, MI

11d • Onsite

About The Position

This is a Patient Services Representative Senior position, which also encompasses the role of an Audiology Assistant. The role is part-time, requiring 24 hours per week, with shifts scheduled for three days a week from 7:30 am to 4 pm. The primary function is to organize the day-to-day clerical operations within the delivery of quality healthcare services and to provide functional guidance to clerical staff.

Requirements

• High School Diploma or equivalent
• 5 years of relevant experience typically gained through skills/ knowledge / abilities of related experience

Nice To Haves

• Associate's Degree

Responsibilities

• Serves as, and performs functions of, Floor Coordinator.
• Oversees development and delivery of functional training to clerical staff.
• Responsible for auditing and developing action plans for process improvement.
• Performs tracking and trending audits within department/practice.
• Serves as a subject matter expert/resource to the department/practice.
• Possesses the ability to perform the roles of Patient Services Representative, Associate and Intermediate roles when necessary.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Part-time
• Career Level: Senior
• Education Level: High school or GED