Patient Services Representative-Intermediate (School of Dentistry - OMS)

UT Health San Antonio • San Antonio, TX

22h • Onsite

About The Position

Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits, obtaining authorizations, and providing telephone triage.

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America’s Best Employers for Company Culture.

Requirements

• Customer service skills
• Experience with scheduling appointments
• Experience with check-in and check-out procedures
• Experience verifying insurance benefits
• Experience obtaining authorizations
• Experience with telephone triage

Responsibilities

• Scheduling appointments
• Performing check-in and check-out procedures
• Verifying insurance benefits
• Obtaining authorizations
• Providing telephone triage

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Flexible spending accounts (FSAs)
• Retirement plan (TRS or ORP)
• Voluntary retirement programs
• Paid Time Off (PTO)
• Extended Illness Bank
• Paid Family Leave
• Paid holidays
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed