OC Patient Services Representative, Float Pool (Full-Time/Days)

Overlake Medical Center & ClinicsNewcastle, WA
$22 - $33Hybrid

About The Position

Overlake Medical Clinics is currently seeking an experienced FULL TIME. Patient Services Representative for our Float Pool. Primary responsibilities include patient registration, scheduling appointments, answering phones, distribution of records through EPIC (the EMR system) and executing duties in a manner that provides excellent customer service for the patient experience. Primary responsibilities include patient registration, scheduling appointments, answering phones, distribution of records through the EMR system and executing duties in a manner that provides excellent customer service for the patient experience. Must have car. Position has a variable work schedule and requires travel to all OMC clinic locations: Bellevue, Kirkland Redmond, Issaquah, Sammamish, Lake Hills and Newcastle.

Requirements

  • High School diploma or GED required.
  • Excellent customer service and communication skills required.
  • Experience with EMR applications, EPIC preferred.
  • Must have car.
  • Position has a variable work schedule and requires travel to all OMC clinic locations: Bellevue, Kirkland Redmond, Issaquah, Sammamish, Lake Hills and Newcastle.

Nice To Haves

  • Minimum of one (1) year of clerical experience in a medical facility preferred.

Responsibilities

  • Patient registration
  • Scheduling appointments
  • Answering phones
  • Distribution of records through EPIC (the EMR system)
  • Executing duties in a manner that provides excellent customer service for the patient experience

Benefits

  • Medical insurance premiums as low as $0 per month.
  • Many Overlake services covered at 100%.
  • Tuition reimbursement up to $10,000 per year.
  • Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
  • Pre-tax and Roth after tax retirement savings plans.
  • An expanded Employee Assistance Program.
  • A caregiver support program to help with everything from childcare to eldercare.
  • Free parking and Orca transit passes.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service