Patient Services Representative-Associate (Entry Level)

UT Health San AntonioSan Antonio, TX
Onsite

About The Position

Under direct supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits, obtaining authorization, and providing telephone triage.

Requirements

  • Customer service skills
  • Ability to schedule appointments
  • Ability to perform check-in and check-out procedures
  • Ability to verify insurance benefits
  • Ability to obtain authorization
  • Ability to provide telephone triage

Responsibilities

  • Scheduling appointments
  • Performing check-in and check-out procedures
  • Verifying insurance benefits
  • Obtaining authorization
  • Providing telephone triage

Benefits

  • Medical insurance (UT SELECT Medical, free for employees)
  • Dental insurance (three plan options)
  • Vision insurance (two plan options)
  • Disability insurance
  • Flexible spending accounts (FSAs)
  • Retirement plan (TRS or ORP)
  • Voluntary retirement programs
  • Paid Time Off (128 to 208 hours)
  • Extended Illness Bank
  • Paid Family Leave (up to 240 hours)
  • 12 paid holidays
  • Employee discounts on services, tickets, and gym membership
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service