FLOATING PATIENT SERVICES MANAGER - ORLANDO, FL AR

Compass Group•Orlando, FL

4d•$70,000 - $90,000•Hybrid

About The Position

Morrison Healthcare is seeking a Patient Services Manager who brings energy, compassion, and strong leadership to the patient dining experience. This position will support acute care accounts throughout the Florida region and requires flexibility to travel as business needs require. The Orlando area is the ideal home base. The role involves leading daily patient dining services, ensuring meals meet patients’ dietary needs, preferences, and medical direction. It also includes hiring, training, coaching, and developing a team focused on accuracy, service, and patient satisfaction. The manager will partner with clinical and hospital teams to deliver a coordinated patient dining experience, ensure special and modified diets follow prescribed diet orders, set clear service goals, monitor performance, and turn patient feedback into improvements. Maintaining compliance with foodservice regulations, HIPAA, confidentiality, and patient rights requirements, as well as participating in patient satisfaction initiatives and hospital quality improvement programs are also key responsibilities.

Requirements

An associate degree with at least one year of experience in foodservice or a related field, or a bachelor’s degree in foodservice technology, management, or a related field.
Strong communication, organization, and team leadership skills.
A service mindset and a passion for improving the patient experience.
Ability to use Microsoft Office, electronic medical records, and diet office systems.

Nice To Haves

At least one year of foodservice management experience preferred.
Acute care experience is a plus.
Certified Dietary Manager, Registered Dietetic Technician, or Registered Dietitian credential preferred.
ServSafe certification desirable.

Responsibilities

Lead daily patient dining services, ensuring meals meet patients’ dietary needs, preferences, and medical direction.
Hire, train, coach, and develop a team focused on accuracy, service, and patient satisfaction.
Partner with clinical and hospital teams to deliver a coordinated patient dining experience.
Ensure special and modified diets follow prescribed diet orders.
Set clear service goals, monitor performance, and turn patient feedback into improvements.
Maintain compliance with foodservice regulations, HIPAA, confidentiality, and patient rights requirements.
Participate in patient satisfaction initiatives and hospital quality improvement programs.