PATIENT SERVICES MANAGER

Compass GroupMonroe, NC
Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison focuses on creating personalized dining experiences through the Power of Food to support the healing and health missions of its clients. Having served major health systems for over 70 years, Morrison utilizes culinary, nutritional, and operational expertise to deliver consistent quality and enhance the healthcare experience. The company has been recognized as one of Modern Healthcare’s Best Places to Work since 2012 and is a Top 125/APEX Award Training Organization by Training Magazine. Morrison employs over 1,600 registered dietitians and 1,200 executive chefs, serving more than 600 million meals annually. This role is a hospitality-driven leadership opportunity overseeing dining and service operations to ensure an exceptional guest experience. It is ideal for leaders from hotels, restaurants, resorts, catering, or other fast-paced service environments who excel at leading and developing teams, delivering outstanding customer service, managing daily operations and staffing, fostering a culture of hospitality and teamwork, and problem-solving to improve the guest experience.

Requirements

  • Leadership experience in hospitality, food service, restaurants, hotels, or customer-focused industries
  • Strong communication and organizational skills
  • Ability to thrive in a fast-paced environment
  • Passion for hospitality and team leadership

Nice To Haves

  • Healthcare experience is not required — strong hospitality leadership and a service-first mindset are what matter most.

Responsibilities

  • Lead daily dining and service operations
  • Coach and support service team members
  • Ensure high standards for service, quality, and cleanliness
  • Manage scheduling, staffing, and operational performance
  • Respond to guest feedback and drive continuous improvement

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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