PATIENT SERVICES MANAGER

Compass Group•CONCORD, NC

4d•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison focuses on creating personalized dining experiences to advance healing and health. Recognized for its commitment to excellence, Morrison has been named one of Modern Healthcare’s Best Places to Work and a Top 125/APEX Award Training Organization. This role is based in Charlotte, NC, and offers a hospitality leadership opportunity within a hospital setting. It is ideal for leaders from restaurants, hotels, resorts, catering, country clubs, or other guest-focused environments who are passionate about service and team development. The position is eligible for an Employee Referral Bonus.

Requirements

Leadership experience in restaurants, hotels, hospitality, catering, retail, or foodservice
Strong team-building and coaching skills
Excellent communication and organizational abilities
Ability to thrive in a fast-paced environment
Passion for hospitality and creating great customer experiences

Nice To Haves

Healthcare experience is not required. We are looking for hospitality-minded leaders who know how to build teams, deliver exceptional service, and drive operational excellence.

Responsibilities

Lead daily patient dining and hospitality operations
Coach, develop, and support frontline team members
Drive a culture focused on service excellence and patient satisfaction
Manage staffing, scheduling, and daily operational performance
Ensure high standards for food quality, cleanliness, and customer service
Partner with nursing and hospital leadership to deliver an exceptional patient experience