Patient Services Coordinator (Part Time)
About The Position
Sentara CarePlex Hospital in Hampton, Virginia, is seeking a Patient Services Coordinator to join our Radiology Department in a Part-Time, Day Shift role. This position includes rotating weekend coverage and offers the opportunity to support patient care through exceptional coordination and customer service in a dynamic healthcare environment. A Patient Services Coordinator is responsible for developing care plans, coordinating patient care services, and ensuring patients receive the necessary medical treatment. They consult with healthcare providers, evaluate patient progress, and assist with securing funding for medical care. Coordinates activities for specific practices, including insurance verification/obtaining pre-certification, scheduling, pre-registration and order transmission. Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and offices.
Requirements
- High School Grad or Equivalent (Required)
- Previous healthcare experience (Required)
Nice To Haves
- Two years experience in a healthcare environment
- Completion of a healthcare related certificate program
- Associate's Degree or higher
- Transferable skills such as 1 year or more in a call center, customer service position, etc
Responsibilities
- Developing care plans
- Coordinating patient care services
- Ensuring patients receive the necessary medical treatment
- Consulting with healthcare providers
- Evaluating patient progress
- Assisting with securing funding for medical care
- Coordinating activities for specific practices, including insurance verification/obtaining pre-certification, scheduling, pre-registration and order transmission
- Maintaining statistics
- Acting as liaison between clinical testing sites and offices
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus if established system and employee eligibility criteria is met
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
