Senior Patient Services Coordinator
EVERSANA•Chesterfield, MO
•Onsite
About The Position
The Patient Service Coordinator is responsible for coordinating the onboarding of new patients. They fully populate the patient’s profile and enter their prescription details. The Sr. Patient Service Coordinator is a resource for the physician and their staff while initiating the patient’s therapy. They are responsible for establishing the relationship with the patient and their care team.
Requirements
- GED/High School Diploma and 5 years’ experience or Associate’s Degree and 3 years’ experience
- Reimbursement experience, including knowledge of pharmacy benefit and medical benefit insurance coverage
- Experience in a pharmacy setting
- Medical billing experience
- Strong communication and customer service skills
- Ability to obtain state pharmacy technician registration based on the program needs
- Ability to handle challenging patients in a professional manner
- Computer proficiencies, including Microsoft office
Nice To Haves
- Bachelor's Degree
Responsibilities
- Ensure a positive patient experience throughout the patient onboarding and transition process
- Successful onboarding and setup of new patients
- Establish relationships with all care partners such as the patients’ physician, nurse, caregivers and pharmacist
- Maintain the confidentiality and integrity of protected health information; follow HIPPA security policies and procedures
- All other duties as assigned
Benefits
- Competitive salaries and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
