Patient Services Coordinator - Home Health - Full Time

VitalCaring Group•College Station, TX

6h•Hybrid

About The Position

At VitalCaring, our team members transform lives and foster hope through genuine caring. As a Patient Services Coordinator (PSC), you play a critical role in ensuring patients receive timely, coordinated care — all grounded in our core values: Trustworthy. Capable. Compassionate. Proactive. Called. Every interaction matters. Every schedule impacts a patient’s experience. If you thrive in a fast-paced healthcare environment and take pride in keeping teams organized and patients supported, this role is for you. Join VitalCaring and be part of a company that invests in you — personally and professionally — every step of the way.

Requirements

At least one year of general office experience (healthcare or hospice preferred)
High school diploma or equivalent (18+ years of age)
Strong organizational skills and attention to detail
Ability to multitask in a dynamic clinical environment
If clinical or making patient visits: current state license (if applicable), valid driver’s license, auto insurance, and CPR certification

Responsibilities

Coordinate and schedule patient visits using our electronic medical record system
Partner with nurses, therapists, and the interdisciplinary team to ensure seamless patient care
Monitor reports and proactively follow up on incomplete or untimely visits
Collaborate with field clinicians and leadership to optimize productivity, coverage, and scheduling efficiency
Utilize analytics to reduce missed visits and support balanced caseload distribution (RN/LVN, Therapist/Assistant, FT/PRN)
Communicate clearly and professionally with patients, staff, referral partners, and leadership
Support quality initiatives, including participation in QAPI programs
Promote VitalCaring’s philosophy and standards of care in every interaction