Patient Services Coordinator

Hartford Hospital • Hartford, CT

4d • Onsite

About The Position

The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure operational efficiency and promote a positive patient experience.

Requirements

• High school diploma or equivalent
• 2 years of relevant experience
• Verbal and written proficiency in English
• Ability to adhere to HIPAA, OSHA and CSG policies.
• Ability to provide excellent and efficient customer service.
• Positive, customer-focused approach, with commitment to providing excellent patient care.
• Proven ability to work effectively in a team environment.
• Excellent written and verbal communication skills
• Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
• Strong computer skills - solid working knowledge of Microsoft Office software.
• Knowledge of medical terminology insurance requirements and medical billing/coding.
• Ability to travel independently to satellite offices with or without advanced notice.

Nice To Haves

• Associate or bachelor’s degree in a clinical or business field
• 2 years of relevant experience in a fast-paced medical office
• Proficiency in a second language
• ability to communicate in other languages highly desirable.

Responsibilities

• Providing outstanding and professional customer service to ensure operational efficiency and promote a positive patient experience.

Benefits

• competitive salaries and benefits
• stimulating work environment
• competitive benefits program designed to ensure work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED