Patient Services Coordinator

Innovive Health•Brockton, MA

23h•$20 - $23•Hybrid

About The Position

Innovive Health provides a supportive environment where clinicians can make a meaningful impact in the lives of patients by delivering care in the comfort of their home. Our dedicated teams go above and beyond to provide high-quality, compassionate care, and we believe the quality of our employees is the foundation of the care we deliver. Our employees are our biggest asset. Join our team and help ensure patients receive the care they need, when they need it. The Patient Services Coordinator (PSC) is responsible for coordinating patient and clinician schedules, supporting care continuity, and serving as a key communication link between patients, clinicians, and leadership. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced healthcare environment.

Requirements

Bachelor's degree or equivalent work experience.
Proficiency in Microsoft Outlook, Excel, Word, and Teams.
Strong communication, organizational, and multitasking skills.

Nice To Haves

Degree in Human Services, Psychology, Social Work, Business, or related field.
1+ year of home health or healthcare experience.
Local travel as needed (approximately 30%).

Responsibilities

Manage patient and clinician schedules to ensure accurate and timely visits.
Coordinate admissions, recertifications, and resumption of care visits.
Maintain staffing coverage and assist with schedule adjustments.
Communicate with patients, clinicians, and leadership regarding scheduling needs.
Monitor reports, productivity, and visit compliance.
Support onboarding and scheduling of new clinicians.
Ensure adherence to HIPAA and company policies.