Patient Services Coordinator for GI in NE Portland

The Oregon Clinic • Portland, OR

4d • Hybrid

About The Position

Join The Oregon Clinic as a full-time Patient Services Coordinator in our Gastroenterology East Clinic located in Northeast Portland. This role focuses on providing patients and stakeholders with a consistent, efficient, and easy experience, ensuring the highest value care tailored to patient needs. The position involves collaborating with a team of patient-focused colleagues and physicians, contributing to the mission of delivering world-class care with kindness and empathy. The role offers an opportunity to make a valuable impact within the local community and the clinic's ecosystem of care.

Requirements

• Minimum of three (3) years of previous medical front office experience is strongly preferred.
• Prior Electronic Medical Record (EMR) - EPIC experience is required.
• Familiarity with insurance and referral processes.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• A commitment to patient-focused care, privacy, and safety.

Nice To Haves

• Specialty care Gastroenterology experience is a plus!
• Prior experience in Surgery or other complex scheduling is preferred.

Responsibilities

• Responsible for training new and existing patient services staff, serving as the first point of contact for staff regarding workflow, policies and procedures, and working closely with the Clinic Supervisor or Manager on providing employee evaluation input.
• Working in all areas within the front office, including patient check-in, collecting patient payments, preparing charts, updating medical records, and scheduling patient appointments in an efficient and timely manner.
• Serves as the point person for any leadership and/or developmental projects within the organization.
• Updating records as needed.
• Other duties as assigned.

Benefits

• Employee is 100% covered Medical, Dental, Vision, and Prescription Insurance
• Generous 401(k) plan
• Flexible Spending Account options
• Paid Time Off
• 8 paid holidays annually
• Robust wellness program
• Employee assistance services
• 70% of Tri-Met transit pass covered
• Employee discounts
• Optional benefits like Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed