Patient Services Coordinator for GI in NE Portland
About The Position
Join The Oregon Clinic as a full-time Patient Services Coordinator in our Gastroenterology East Clinic in Northeast Portland. This role involves working alongside a collaborative team of patient-focused colleagues and physicians, ensuring patients receive high-value, tailored care. You will provide a consistent, efficient, and easy experience for patients and stakeholders, contributing to the clinic's mission of delivering world-class care with kindness and empathy. This position offers the opportunity to make a valuable impact within the local community and the broader healthcare ecosystem.
Requirements
- Prior Electronic Medical Record (EMR) - EPIC experience is required.
- Familiarity with insurance and referral processes.
- Demonstrated ability to initiate, work independently, and effectively multitask.
- Excellent attendance and work ethic.
- Positive attitude and desire to be a team player.
- Ability to communicate professionally and effectively with patients, physicians, and other team members.
- A commitment to patient-focused care, privacy, and safety.
Nice To Haves
- Minimum of three (3) years of previous medical front office experience is strongly preferred.
- Specialty care Gastroenterology experience is a plus!
- Prior experience in Surgery or other complex scheduling is preferred.
Responsibilities
- Training new and existing patient services staff, serving as the first point of contact for staff regarding workflow, policies and procedures.
- Working closely with the Clinic Supervisor or Manager on providing employee evaluation input.
- Working in all areas within the front office, including patient check-in, collecting patient payments, preparing charts, updating medical records, and scheduling patient appointments efficiently and timely.
- Serving as the point person for any leadership and/or developmental projects within the organization.
- Updating records as needed.
- Other duties as assigned.
Benefits
- Employee is 100% covered Medical, Dental, Vision, and Prescription Insurance
- Generous 401(k) plan
- Flexible Spending Account options
- Paid Time Off
- 8 paid holidays annually
- Robust wellness program
- Employee assistance services
- 70% of Tri-Met transit pass covered
- Employee discounts
- Optional benefits like Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
