Patient Services Coordinator

Easterseals PORT • Jacksonville, NC

8d • Onsite

About The Position

At Easterseals PORT Health (ESPH), we’re seeking a compassionate and dedicated full-time Patient Services Coordinator (PSC) to join our team in Jacksonville, NC. Your Role in Our Mission As the Patient Service Coordinator, you will be responsible for performing administrative and clerical functions in a clinic that serves adults with substance use, mental health and co-occurring medical conditions. The PSC will serve as a member of the front desk administrative team that checks in patients, collects co-pays, handles medical records and processes patient paperwork and data. As the face of the organization at check-in and check-out the PSC proves excellent customer service to all patients and families visiting the clinic.

Requirements

• Knowledge of Electronic Health Records and medical billing.
• High degree of accuracy in documentation.
• Knowledge of insurance processes.
• High school diploma or GED.
• Maintain valid state appropriate driver’s license and auto insurance for personal and agency vehicles utilized for work.

Nice To Haves

• Experience with mental health population preferred.

Responsibilities

• Performing administrative and clerical functions in a clinic serving adults with substance use, mental health, and co-occurring medical conditions.
• Serving as a member of the front desk administrative team.
• Checking in patients.
• Collecting co-pays.
• Handling medical records.
• Processing patient paperwork and data.
• Providing excellent customer service to all patients and families visiting the clinic.

Benefits

• Paid time off and paid holidays
• Medical, Dental, and Vision Health Benefits
• Optional Flexible Health Spending Account (FSA)
• Life Insurance
• Disability Insurance
• 403(b) Retirement Plan
• Employee Assistance Program
• Legal services, as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED