Patient Services Coordinator - HCHB & Every Weekend Required

Graham Healthcare Group•Virtual PA, PA

11d•$20 - $24•Remote

About The Position

Graham Healthcare Group is hiring a Patient Services Coordinator to join our dynamic team! The Patient Services Coordinator is responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. In addition, the patient services coordinator will accumulate admissions/intake information and communicate with CFSS for possible staffing needs and concerns. This position can work remotely depending on location. This position is a full-time remote role. It has a requirement of working every Saturday and Sunday. This person could also work 4X10's as long as the requirement for weekends is fulfilled.

Requirements

Homecare Homebase (HCHB) experience is required for this position.
At least one (1) year of experience in a customer service capacity.
Proficient in Microsoft Office suite.
Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.

Nice To Haves

Associate’s degree Preferred.
At least one (1) year of experience in home health preferred.
Previous Home Health experience preferred

Responsibilities

Works within the HCHB workflow structure as directed
Compile the daily schedules of clinical staff.
With the direction of the Assistant Clinical Manager, assigns POD clinicians to patients.
Assists POD personnel in care coordination of patient/client services. Serves as a liaison between the field staff, patients/clients, and POD personnel.
Communicates with CFSS when order approval is holding scheduling
Completes all tasks/workflow daily, communicates with ACM regarding any workflow unable to be processed prior to the end of the shift.
Process appropriately all visits that have been sent back from clinicians.
Weekend rotation as needed