Patient Services Coordinator - Oncology 40D

Care New England Health SystemLincoln, RI
Onsite

About The Position

The Oncology Patient Services Coordinator serves as the key contact for referring physicians, and appropriately prioritizes and schedules patient tests. The incumbent maintains database on patient information and compiles/distributes reports. Provides clerical support and performs other job-related duties as requested.

Requirements

  • High School Diploma required
  • 2 to 4 years' experience in medical office required
  • Knowledge of medical terminology
  • Strong computer skills
  • Proficient in the English language

Nice To Haves

  • Associate's degree preferred
  • Experience using Cerner, IDX, or EPIC preferred
  • Excellent customer service, interpersonal, and communication skills

Responsibilities

  • Obtains information from physician’s office to properly schedule patients for tests and procedures.
  • Tracks patient appointments and follows up as necessary.
  • Maintains patient information in computer database, including status of appointment, procedures, and test results.
  • Serves as liaison and resource for referring physicians, hospital staff/physicians, and patients.
  • Provides administrative and clerical support.
  • Accurately completes insurance verification and works collaboratively with the health insurance providers.
  • Protects patients' rights to confidentiality.
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