Patient Services Coordinator II

Lone Peak Dental Group • Albany, GA

1d

About The Position

We are seeking a Patient Services Coordinator II to join our healthcare team. The ideal candidate will be responsible for coordinating patient appointments, handling patient inquiries, and ensuring excellent customer service.

Requirements

• High school diploma or equivalent required
• Minimum of 2 years of experience in a healthcare or customer service role
• Proficiency in medical terminology and knowledge of insurance processes
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail

Nice To Haves

• Associate's or Bachelor's degree in a related field preferred

Responsibilities

• Schedule patient appointments and follow up to confirm attendance
• Greet and check in patients upon arrival, verifying demographic information
• Answer phone calls, emails, and in-person inquiries from patients and external parties
• Assist patients with completing necessary forms and documents
• Work closely with medical staff to ensure patient needs are met in a timely and efficient manner
• Maintain patient records and confidentiality in compliance with HIPAA regulations
• Collaborate with insurance providers to verify coverage and process claims accurately

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED