SCO Patient Services Coordinator Float

Southern California Orthopedic Institute•Westlake Village, CA

1d•$25 - $27•Onsite

About The Position

Greet and assist patients and visitors; check in patients for scheduled appointments. Provide exceptional service to our patients and visitors; compile, verify and input data into computer. Register patients; collects co-pays and patient balances daily.

Requirements

One year related experience and/or training.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information to patients and other employees of the organization.
Ability to calculate figures and amounts such as discounts, proportions, and percentages.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
In-depth knowledge of SCOI Database software and Internet software.
Regularly required to sit; use hands to finger, handle, or feel and talk and hear.
Occasionally required to reach with hands and arms.
Occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Responsibilities

Reports to work as scheduled each day.
Acts in a manner that is indicative of team spirit and cooperation.
Works cooperatively as a team member and supports the Mission, Vision and Values of Southern California Orthopedic Institute.
Complies with SCOI Policy and Procedures.
Maintains departmental standards, department resources, along with the operating procedures.
Greets and assists patients and visitors; maintains patient sign in sheet and appointment list; continually monitors and ensures that all patients are checked in and accounted for.
Provides necessary paperwork to patient upon check-in. Reviews completed forms for accuracy and signature.
Compiles patient demographics, insurance information (scans copy of insurance card), and scans copy of driver’s license.
Accurately verifies and registers patient demographic and insurance information into patients account; verifies and inputs any accompanying referrals and authorizations received from patient into appropriate case.
Collects patient balances and co-pays as needed at time of service; enters payments for the corresponding ticket into the Billing module and onto Payment Log.
Balances all payments received with your Deposit Slip for your batch at the end of the day.
Deposits all Over-the-Counter collections daily according to Deposit Policy & Procedure.
Processes all no shows, cancellations and reschedules; forwards work comp no show fee tickets to Patient Billing Coordinator for posting; routes charts to medical records for re-filing.
Schedules return appointments as needed.
Assists with coverage of Patient Billing and Benefits Coordinator as needed.
Completes meaningful-use related functions as assigned.
Scans patient documents into SRS.
Assists with benefits verification as assigned.
Provides coverage in any SCOI satellite as needed.