Patient Services Coord IV
About The Position
Responsible for processing referrals and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day. UVA Community Health is part of the world-class UVA Health academic health system, committed to caring for the whole person by building meaningful connections with patients in local settings. They combine team talent, expertise, and system capabilities to bring expert care close to home.
Requirements
- High School Diploma or GED required
- 3 years of experience in a medical office setting required
- Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments
- Understanding of CPT and ICD9-CM coding processes
- Excellent verbal communication skills
- Ability to work with changing priorities
- Excellent organizational, problem solving and critical thinking skills
- Ability to interact with individuals of all cultures and levels of authority
- Ability to maintain confidentiality
- Ability to function as part of a team
- Must possess initiative
- Basic medical terminology required
- Detailed knowledge of multiple payors billing requirements
- Familiarity of coding requirements for practice specialty
Nice To Haves
- Proficient in the use of all computer software utilized in the practice
Responsibilities
- Processing referrals
- Performing Dimensions super-user functions
- Providing practice support with EPIC
- Working miscellaneous work queues
- Updating patient demographic information
- Posting charges
- Processing copays
- Scheduling patient appointments
- Communicating effectively with all levels of clinic staff and visitors
- Greeting and assisting visitors to the department
- Answering all incoming telephone calls and providing accurate information as needed
- Attending assigned meetings and contributing positively to serve as communication ambassadors for the organization
- Working within a team to achieve patient and team goals
- Sharing and initiating regular and professional communication with co-workers
- Facilitating and participating in regular staff meetings
- Demonstrating a willingness to adjust activities to accommodate the needs of team members/internal customers
- Resolving conflicts independently, as appropriate
- Accepting responsibility for actions and acting positively upon feedback from others
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
