Patient Services Coord/Receptionist
About The Position
Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Patient Service Coordinator/Receptionist supporting our breast surgery clinic in Lone Tree. We are seeking a detail-oriented Scheduler to support a multidisciplinary team dedicated to delivering comprehensive breast care. This role is responsible for coordinating patient appointments, diagnostic testing, and surgical consultations while ensuring a seamless experience for patients and providers. Success in this position requires excellent organizational skills, professionalism, and a commitment to outstanding patient service.
Requirements
- High School diploma or equivalent required.
- At least 3 years office experience, medical office preferred.
- Excellent communication skills, written and verbal.
- Proficiency with computer systems a requirement.
- Must pass a background check and non-federal drug test (which excludes marijuana) post offer of employment and prior to hire.
Nice To Haves
- Microsoft (Outlook, Word, and Excel) a plus.
Responsibilities
- Greets patients with a warm and welcoming smile and checks them in.
- Schedules new patients and return appointments in computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
- Obtains correspondence relating to referrals in patients charts and computer.
- Schedules outpatient appointments/testing upon request.
- Handles new patient referrals, gathers necessary information, assigns the patient account number and schedules appointment.
- Collects co-pays, deductible and other out of pocket amounts at time of visit.
- Handles incoming phone calls from patients needing to schedule or reschedule appointments.
- Provides patients with accurate and legible appointment cards. Documents no shows in patient’s chart for missed visits. Follows up with patient to reschedule any missed appointments.
- Arranges for patients to have financial counseling as needed.
- Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
- Follows policies and procedures to contribute to the efficiency of the front office.
Benefits
- Health, dental, and vision plans
- Wellness program
- Health savings account
- Flexible spending accounts
- 401(k) retirement plan
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Employee Assistance Program
- PTO
- Holiday pay
- Tuition reimbursement
- Employee paid critical illness and accident insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
