Patient Services Coord III-Cancer Center

UVA Community Health • Culpeper, VA

1d • $16 - $23 • Onsite

About The Position

As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day. UVA Community Health, part of the UVA Health academic health system, is committed to caring for the whole person by building meaningful connections with patients in the local setting of UVA Health’s community hospitals, outpatient locations, and provider offices. By combining team talent and expertise, the breadth of capabilities across the UVA Health system, and a dedication to community wellness, they bring expert care close to home.

Requirements

• High School Diploma or GED required.
• 1 year of clerical experience in medical office setting required.
• Knowledge of basic medical terminology.
• Ability to communicate both verbally and in writing and possess a high degree of excellent customer service skills.
• Background of insurance knowledge is required for certain tasks assigned.
• Ability to comprehend insurance cards and benefit details.
• Ability to deal directly with the public in a professional and empathetic manner.

Nice To Haves

• Other related experience may be considered in lieu of medical office experience.
• Background/knowledge of government/state and patient assistance programs is preferred.
• Working knowledge of ICD-10 and CPT coding is preferred.
• Strong computer skills.
• Proficiency in Windows and Microsoft Office preferred.

Responsibilities

• Schedules and registers patients for the outpatient clinic.
• Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments.
• Perform other job-related duties as directed by the Supervisor.
• Greets and assists visitors to the department.
• Answers all incoming telephone calls and provides accurate information as needed.
• Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.
• Shares and initiates regular and professional communication with co-workers.
• Facilitates and participates in regular staff meetings.
• Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers.
• Resolves conflicts independently, as appropriate.
• Accepts responsibility for actions and acts positively upon feedback from others.

Benefits

• The base compensation range for this role is $16.00 - $23.39 hourly.
• Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.
• Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED