Patient Access Representative III - Cancer Center Admissions

ECU Health Medical Center • Greenville, NC

2d • Onsite

About The Position

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include performing all pre-arrival duties related to the pre-registration and financial clearance process for both outpatient and inpatient services. This position is responsible for collecting proper demographic and financial data to insure hospital bill is paid by a third party payer or the patient, in addition to verifying insurance eligibility, referral coordination, and securing authorization. Acts as primary liaison for patients receiving professional and hospital services at ECU Health.

Requirements

• High School or Equivalent (GED) or higher is required
• 2 to 4 years of Registration, Scheduling and Insurance Authorization experience within a healthcare setting is required.
• 5 years of customer service experience is required.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
• Proficient computer skills; Experience with Microsoft Office applications (Outlook, Word and Excel)

Nice To Haves

• Associate Degree: preferred
• Bachelors Degree: preferred
• Experience with EPIC and medical office workflows
• Insurance Verification Experience

Responsibilities

• Performing all pre-arrival duties related to the pre-registration and financial clearance process for both outpatient and inpatient services.
• Collecting proper demographic and financial data to insure hospital bill is paid by a third party payer or the patient.
• Verifying insurance eligibility, referral coordination, and securing authorization.
• Acting as primary liaison for patients receiving professional and hospital services at ECU Health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED