Local Medical Equipment Delivery Driver

Rotech Healthcare Inc.•Asheville, NC

18d

About The Position

Rotech Healthcare Inc. is hiring a Patient Service Technician – Local Delivery Driver to deliver and set up respiratory and durable medical equipment in patients’ homes. The role provides hands-on support and education to patients and caregivers, helping them use and maintain equipment safely. Drivers follow local routes and are generally home daily, while also responding to urgent equipment needs and taking part in on-call rotations as needed. The position involves maintaining and troubleshooting equipment, completing delivery documentation and patient visit reports, keeping the assigned company vehicle safe and ready for service, and complying with safety protocols and company standards. Employees may also be assigned other duties. The work requires driving a company vehicle for most of the day, lifting and transporting patient equipment weighing at least 65 pounds, interacting with patients and equipment with potential exposure to contagious pathogens, and complying with Rotech’s respiratory protection and N95 fit-testing policy, including timely medical evaluation, annual recertification, and keeping the face clean-shaven for a proper mask seal. Employment is contingent on applicable background checks, drug screening, healthcare facility credentialing, and having a valid driver’s license in the state of residence with a clean driving record. Rotech offers training and a range of benefits, including paid time off and holidays, health coverage, retirement and savings plans, insurance, and employee programs.

Requirements

Valid driver’s license in the state of residence with a clean driving record, when applicable.
Successfully perform the essential functions through a combination of education, training, and relevant work experience demonstrating the necessary knowledge, skills, and abilities.
Meet any education requirements mandated by applicable law, regulation, licensing requirement, or customer contract.
Accurately perform simple mathematical calculations.
Communicate effectively in English, orally and in writing, and interpret verbal, non-verbal, written, listening, and visual communications.
Maintain confidentiality, discretion, and caution when handling sensitive information.
Demonstrate multitasking ability and attention to detail.
Have self-motivation, organization, time-management, and deductive problem-solving skills.
Work independently and as part of a team.
Use email, internet resources, Microsoft Outlook, Word, and Excel, and office equipment such as fax machines, copiers, printers, phones, computers, and/or tablets.
Be mechanically inclined to repair and troubleshoot equipment.
Understand the use of applicable home respiratory equipment and supplies.
Lift and transport patient equipment weighing a minimum of 65 pounds.
Comply with Rotech’s Respiratory Protection and N95 Mask Fit Testing Policy, including timely medical evaluation and fit testing, annual recertification, and keeping the face clean-shaven for N95 mask face-seal protection.
Pass applicable background checks and drug screening and complete facility credentialing when applicable.

Nice To Haves

High school diploma or GED equivalent.
Experience with medical equipment.
One year of related work experience.
Knowledge of medical terminology.

Responsibilities

Drive local routes to deliver and set up medical equipment in patients’ homes.
Educate patients and caregivers on the safe use and maintenance of respiratory and home medical equipment.
Maintain and troubleshoot equipment to ensure proper function and patient safety.
Complete delivery documentation and patient visit reports accurately and on time.
Keep the assigned company vehicle clean, safe, and ready for service.
Respond to urgent equipment needs and participate in on-call rotations, including after-hours and/or weekend assignments as needed.
Comply with safety protocols and company standards.
Demonstrate proper loading, unloading, and tie-down procedures for transported cargo.
Perform other duties as assigned.

Benefits

Generous paid time off and paid holidays.
Overtime pay for non-exempt positions, as applicable.
Bonus and incentive opportunities.
Car, mileage, and telephone reimbursement, as applicable.
Employee discount and recognition programs.
Employee Assistance Program (EAP).
401(k), HSA, and FSA/Dependent Care FSA.
Medical, prescription, dental, and vision coverage.
Life insurance, disability insurance, accidental death coverage, identity protection, and legal services.
Mental health and Medicare support programs.
Diabetes and high blood pressure programs.
Hepatitis B and TB vaccinations.