Local Medical Equipment Delivery Driver

Rotech Healthcare Inc.•West Branch, MI

About The Position

Rotech Healthcare Inc. is hiring a Patient Service Technician for local medical equipment delivery. The role delivers and sets up respiratory and durable medical equipment in patients’ homes, provides hands-on support and education to patients and caregivers, and helps ensure equipment functions safely. The position involves local driving, patient interaction, equipment maintenance and troubleshooting, accurate documentation, and keeping the assigned company vehicle clean and ready for service. Employees must comply with safety protocols and company standards and may be assigned on-call work after business hours or on weekends. Duties may change and other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Valid driver’s license in the state of residence with a clean driving record, when applicable.
Meet any education requirements mandated by applicable law, regulation, licensing requirement, or customer contract.
Demonstrate, through a combination of education, training, and relevant work experience, the knowledge, skills, and abilities needed to perform the essential functions.
Accurately perform simple mathematical calculations.
Effectively communicate in English, orally and in writing.
Interpret verbal, non-verbal, written, listening, and visual communications.
Maintain confidentiality, discretion, and caution when handling sensitive information.
Multitask while paying attention to detail; demonstrate self-motivation, organization, time management, and deductive problem-solving skills.
Work independently and as part of a team.
Use email, internet tools, Microsoft Outlook, Word and Excel, and office equipment including fax machines, copiers, printers, phones, computers and/or tablets.
Be mechanically inclined to repair and troubleshoot equipment.
Understand the use of applicable home respiratory equipment and supplies.
Lift and transport patient equipment weighing a minimum of 65 pounds; lift and carry office equipment at times.
Sit, walk, stand, talk, and listen; have close vision to read small print on computer and/or tablet screens and paperwork.
Drive a company vehicle for the majority of the workday.
Be able to comply with required N95 mask fit testing and related respiratory-protection requirements, including maintaining a clean-shaven face for mask-seal protection.
Satisfy employment contingencies that apply to the position: background check, drug screen, and healthcare facility credentialing process.

Nice To Haves

High school diploma or GED equivalent.
Experience with medical equipment.
One year of related work experience.
Knowledge of medical terminology.

Responsibilities

Drive local routes to deliver and set up medical equipment in patients’ homes.
Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.
Maintain and troubleshoot equipment to ensure proper function and patient safety.
Complete delivery documentation and patient visit reports accurately and on time.
Keep the assigned company vehicle clean, safe, and ready for service.
Respond to urgent equipment needs and participate in on-call rotations, including assignments after business hours and/or on weekends as needed.
Comply with safety protocols and company standards.
Perform other duties as assigned.
Demonstrate proper loading, unloading, and tie-down procedures for transported cargo in accordance with company policy.
Comply with the Respiratory Protection and N95 Mask Fit Testing Policy, including timely medical evaluation and fit testing, annual recertification, and keeping the face clean-shaven for a proper mask seal.

Benefits

Generous paid time off and paid holidays.
Overtime pay for non-exempt positions, as applicable.
Bonus and incentive opportunities.
Car, mileage, and telephone reimbursement, as applicable.
Employee discount and recognition programs.
Employee Assistance Program (EAP).
401(k), HSA, and FSA/Dependent Care FSA.
Medical, prescription, dental, and vision coverage.
Life insurance, disability, accidental death, identity protection, and legal services.
Mental health and Medicare support programs.
Diabetes and high blood pressure programs.
Healthcare Bluebook and RX Savings Solutions programs.
Hepatitis B and TB vaccinations.