Patient Service Specialist - Medical Front Office

Baylor Scott & White Institute for Rehabilitation - OutpatientCedar Park, TX
Hybrid

About The Position

Baylor Scott & White Institute for Rehabilitation is seeking a Patient Service Specialist (PSS) - Float for their outpatient clinics in the Austin, TX area. This PRN position requires flexibility in hours, varying between Monday-Friday, 7 am - 7 pm, and involves travel to multiple outpatient clinics. The candidate will be responsible for providing outstanding customer service and managing various front office tasks. The rate for this PRN position is $21.00 per hour.

Requirements

  • HS diploma or GED is required

Nice To Haves

  • Customer service experience
  • Knowledge of insurance verification
  • Healthcare, medical, or dental office administration

Responsibilities

  • Process referrals
  • Schedule patients
  • Complete the intake process
  • Data entry
  • Insurance verification
  • Authorizations
  • Review of benefits with patients
  • Copay collection
  • Arriving and scheduling patients
  • Billing reports
  • Closing report
  • Other tasks as needed
  • Greets patients
  • Answers phones
  • Patient intake and data entry
  • Insurance verification and pre-authorization
  • Schedules patient appointments
  • Operates front office of outpatient centers
  • Supports therapists and therapy assistants
  • Daily cash balancing and weekly banking deposits
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