Medical Front Office - Patient Service Specialist
Select Physical Therapy•Wallingford, CT
•$18 - $20
About The Position
The Patient Service Specialist manages both the patient-facing and business operations of an outpatient physical therapy center. The role helps create an exceptional patient experience from arrival through checkout, including greeting and registering patients, explaining what to expect during visits, and sharing information about upcoming appointments. The position is full-time at the Wallingford, Connecticut location, with a weekday schedule of Monday through Friday, 7 a.m. to 3 p.m. Compensation is $18.00–$20.00 per hour.
Requirements
- High school diploma or GED.
Nice To Haves
- One year of front desk experience.
- Insurance verification experience.
Responsibilities
- Greet and register patients and explain what to expect during their visit and information about their next appointment at checkout.
- Schedule patient appointments in person and by phone.
- Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
- Collect patient co-pays, manage payer approvals, and conduct insurance authorizations and verifications.
Benefits
- Mentorship and orientation programs.
- Generous paid time off.
- Medical and prescription, health, vision, and dental plan offerings.
- Company-matching 401(k) retirement plan.
- Life and disability protection.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
