Medical Front Office - Patient Service Specialist
NovaCare Rehabilitation•Greenville, OH
•Onsite
About The Position
The Patient Service Specialist manages both the patient-facing and business operations of an outpatient physical therapy center in Greenville, Ohio. The role helps create an exceptional patient experience from arrival through checkout, including explaining what patients can expect during their visit and providing information about their next appointment. The position is full-time, scheduled Monday through Thursday from 8 a.m. to 6 p.m. and Friday from 8 a.m. to 3 p.m., with compensation of $16.50 per hour.
Requirements
- High school diploma or GED.
Nice To Haves
- One year of front desk experience.
- Healthcare experience.
Responsibilities
- Greet and register patients and explain what to expect during their visit.
- Provide patients with information about their next appointment as they check out.
- Schedule patient appointments in person and by phone.
- Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
- Collect patient co-pays.
- Manage payer approvals and conduct insurance authorizations and verifications.
Benefits
- Mentorship and orientation programs.
- Generous paid time off.
- Medical and prescription, health, vision, and dental plan offerings.
- Company-matching 401(k) retirement plan.
- Life and disability protection.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
