Patient Service Specialist - Medical Front Office
Select Medical•Austin, TX
•Onsite
About The Position
Baylor Scott & White Institute for Rehabilitation is seeking a Patient Service Specialist for their Austin, TX (Steiner Ranch) location. This is a part-time, entry-level position working 20 hours per week. The role requires an organized, adaptable individual who can work both independently and collaboratively, and who can provide outstanding customer service. The candidate will also be required to travel to other locations as needed.
Requirements
- HS diploma or GED is required
Nice To Haves
- Customer service experience
- Knowledge of insurance verification
- Healthcare, medical, or dental office administration
Responsibilities
- Process referrals
- Schedule patients
- Complete the intake process
- Data entry
- Insurance verification
- Authorizations
- Review of benefits with patients
- Copay collection
- Arriving and scheduling patients
- Billing reports
- Closing report
- Greets patients
- Answers phones
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
