Patient Service Specialist

Select Medical•Castle Rock, CO

1d•Onsite

About The Position

Select Physical Therapy is looking for a full-time teammate to support a growing community in Castle Rock, CO. This role offers flexible schedules, no weekends, and opportunities for growth. We are seeking a self-motivated individual with good communication skills who values work-life balance and a solid team environment.

Requirements

High School Diploma or GED required
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions

Nice To Haves

1 Year of Front Desk Experience
Bilingual (English/Spanish speaking)
Insurance Verification Experience
1 Year of Scheduling Experience

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications