Patient Service Specialist

Select Medical•Lodi, NJ

2d•Onsite

About The Position

Kessler Rehabilitation Center is seeking a Patient Service Specialist to join their team. This role is crucial in ensuring the highest level of customer service and managing the administrative functions of the front office. The specialist will be responsible for patient scheduling, reception duties, medical record preparation, and data collection. Kessler prides itself on creating an exceptional patient experience and helping patients return to their active lives.

Requirements

High School Diploma or equivalent required
Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
Must be available early mornings and evenings for all shifts Monday – Friday.

Nice To Haves

Two years in medical office setting that required multi-tasking preferred.
Knowledge of health insurance preferred.

Responsibilities

Ensures the highest level of customer service to patients, fellow employees, and referral sources through the coordination and administration of facility’s “front office” activities.
Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions.
Obtains and tracks authorizations.
Collects, reconciles and prepares daily bank deposits for over the counter cash.