Patient Service Specialist-Access Center
MaineHealth•Westbrook, ME
About The Position
The Patient Service Specialist ensures patient scheduling and referral needs are met while supporting the general administrative and patient service needs of the practice. This is a call center-based role that involves handling a high volume of inbound calls in a fast-paced environment. Candidates should be comfortable using phone-based communication as their primary mode of support.
Requirements
- Six months of medical office experience required.
Nice To Haves
- High school diploma or GED preferred.
- Proficient computer skills.
Responsibilities
- Meet patient scheduling needs.
- Meet patient referral needs.
- Assist with the practice’s general administrative and patient service needs.
- Handle a high volume of inbound calls.
Benefits
- Paid parental leave.
- Flexible work options.
- Student loan assistance.
- Professional development opportunities.
- Well-being resources.
- Comprehensive benefits.
- Recognition programs.
- Career growth opportunities.
- Shift differentials or other incentives, where applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
